Payment, Cancellation and Force Majeure Terms – Syncrolift Academy (B2B)

1. Scope and Applicability

These terms apply to all training courses, seminars, and educational activities provided by Syncrolift AS (“Syncrolift Academy”) unless otherwise agreed in writing.
By submitting a registration, the customer confirms that participation is made in the course of business or professional activity.

2. Course Fees and Payment Terms

Unless otherwise agreed in writing, course fees shall be invoiced after completion of the course. Invoices will be issued to the invoice address provided during registration and are payable within fourteen (14) days from the invoice date.
Where prepayment is selected, payment can be made by invoice, or by credit card via a secure payment link issued to the email address or phone number provided during registration. Payment links are normally issued during business hours (08:00–16:00 CET, Monday–Friday).
All prices are exclusive of VAT unless expressly stated otherwise.
Failure to pay within the agreed payment term may result in statutory interest and reminder fees in accordance with Norwegian legislation.

3. Binding Registration

A course registration constitutes a binding contractual agreement between the registered company (or invoiced entity) and Syncrolift AS.
The registered participant may not be replaced, cancelled, or transferred except as expressly permitted under these terms or agreed in writing.

4. Cancellation by Customer

4.1 Standard Cancellation

Cancellations received later than seven (7) calendar days prior to the scheduled course start date shall be subject to a cancellation fee of fifty percent (50%) of the applicable course fee.
Cancellations received seven (7) calendar days or more prior to the course start date are free of charge.
Cancellation requests must be submitted in writing and are deemed effective upon written confirmation from Syncrolift Academy.

4.2 Transfer to Future Course

As an alternative to cancellation, the customer may request a transfer of the participant to a future course session, subject to availability. Transfers are normally free of charge when requested prior to course commencement.

5. Cancellation or Changes by Syncrolift Academy

Syncrolift Academy reserves the right to reschedule, modify, or cancel a course if the minimum number of participants is not met or where operational, technical, safety-related, or pedagogical reasons make course delivery impracticable.
In such cases, the customer will be offered one of the following:
•    Participation in a rescheduled course on a new date
•    Transfer to an equivalent course
•    A refund of course fees paid
Minimum participant requirements vary by course and are determined by Syncrolift Academy.

6. Force Majeure

Neither party shall be liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, epidemics, governmental actions, or other force majeure events.
If a course is cancelled or materially affected due to force majeure, Syncrolift Academy shall, at its discretion, offer:
•    A rescheduled course date
•    An alternative course format, where feasible
•    A refund of course fees paid
No further compensation or damages may be claimed.

7. Participant Inability to Attend

If a participant is unable to attend due to unforeseen circumstances (e.g. illness, travel restrictions, or similar events), the customer may request:

•    Transfer to a future course session, or
•    A refund

Such requests shall be assessed on a case by case basis and may be subject to deduction of documented costs already incurred by Syncrolift Academy.

8. Limitation of Liability

Syncrolift Academy’s liability is limited to the course fee actually paid.
Under no circumstances shall Syncrolift AS be liable for indirect or consequential losses, including but not limited to loss of profit, loss of business, or travel and accommodation costs.

9. Governing Law and Venue

These terms shall be governed by and construed in accordance with Norwegian law.
Any disputes shall be subject to the exclusive jurisdiction of the Norwegian courts, unless otherwise agreed in writing.